{"id":9316,"date":"2022-06-10T20:26:13","date_gmt":"2022-06-10T14:56:13","guid":{"rendered":"https:\/\/www.leparfum.in\/leonara\/?page_id=9316"},"modified":"2022-06-10T20:50:16","modified_gmt":"2022-06-10T15:20:16","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.leparfum.in\/leonara\/return-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1654873419848{background-color: #f7f8f9 !important;}&#8221;][vc_column][vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;]<div id=\"sc_content_252388920\"\r\n\t\tclass=\"sc_content sc_content_default\"><div class=\"sc_content_container\">[vc_column_text]Thank you for shopping at Leonara.<\/p>\n<p>If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.<\/p>\n<p>The following terms are applicable for any products that You purchased with Us.[\/vc_column_text]<\/div><\/div><!-- \/.sc_content -->[vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;2em&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1654873419848{background-color: #f7f8f9 !important;}&#8221;][vc_column][vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;]<div id=\"sc_content_1305158775\"\r\n\t\tclass=\"sc_content sc_content_default\"><div class=\"sc_content_container\">[vc_column_text]<\/p>\n<h3>Interpretation and Definitions<\/h3>\n<h5>Interpretation<\/h5>\n<p>The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.<\/p>\n<h5>Definitions<\/h5>\n<p>For the purposes of this Return and Refund Policy:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Company<\/strong>\u00a0(referred to as either &#8220;the Company&#8221;, &#8220;We&#8221;, &#8220;Us&#8221; or &#8220;Our&#8221; in this Agreement) refers to Leonara, X-194 A \/ Rural Apparel Park, Thrissur.<\/li>\n<li><strong>Goods<\/strong>\u00a0refer to the items offered for sale on the Service.<\/li>\n<li><strong>Orders<\/strong>\u00a0mean a request by You to purchase Goods from Us.<\/li>\n<li><strong>Service<\/strong>\u00a0refers to the Website.<\/li>\n<li><strong>Website<\/strong>\u00a0refers to Leonara, accessible from\u00a0<a href=\"https:\/\/www.leparfum.in\/leonara\/\" target=\"_blank\" rel=\"external nofollow noopener\">https:\/\/www.leparfum.in\/leonara\/<\/a><\/li>\n<li><strong>You<\/strong>\u00a0means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text]<\/div><\/div><!-- \/.sc_content -->[vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;2em&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1654873419848{background-color: #f7f8f9 !important;}&#8221;][vc_column][vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;]<div id=\"sc_content_188469492\"\r\n\t\tclass=\"sc_content sc_content_default\"><div class=\"sc_content_container\">[vc_column_text]<\/p>\n<h3>Your Order Cancellation Rights<\/h3>\n<p>You are entitled to cancel Your Order any time before shipping without giving any reason for doing so.<\/p>\n<p>In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span data-custom-class=\"body_text\">Phone: +91 79949 87599<\/span><\/li>\n<li><span data-custom-class=\"body_text\">Email:\u00a0sales@leparfum.in<\/span><\/li>\n<li><span data-custom-class=\"body_text\">Online contact form:\u00a0<a href=\"https:\/\/www.leparfum.in\/leonara\/contacts\/\" target=\"_blank\" rel=\"noopener\" data-custom-class=\"link\">https:\/\/www.leparfum.in\/leonara\/contacts\/<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>We will reimburse You no later than 7 days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.[\/vc_column_text]<\/div><\/div><!-- \/.sc_content -->[vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;2em&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1654873419848{background-color: #f7f8f9 !important;}&#8221;][vc_column][vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;]<div id=\"sc_content_963478845\"\r\n\t\tclass=\"sc_content sc_content_default\"><div class=\"sc_content_container\">[vc_column_text]<\/p>\n<h3>Conditions for Returns<\/h3>\n<p>We do not accept any return of Goods, unless there is some manufacturing defect<\/p>\n<p>In order to exercise Your right of return in case of any defect, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span data-custom-class=\"body_text\">Phone: +91 79949 87599<\/span><\/li>\n<li><span data-custom-class=\"body_text\">Email:\u00a0sales@leparfum.in<\/span><\/li>\n<li><span data-custom-class=\"body_text\">Online contact form:\u00a0<a href=\"https:\/\/www.leparfum.in\/leonara\/contacts\/\" target=\"_blank\" rel=\"noopener\" data-custom-class=\"link\">https:\/\/www.leparfum.in\/leonara\/contacts\/<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>We reserve the right to refuse returns of any merchandise that does not meet our conditions in our sole discretion.[\/vc_column_text]<\/div><\/div><!-- \/.sc_content -->[vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;2em&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1654873419848{background-color: #f7f8f9 !important;}&#8221;][vc_column][vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;]<div id=\"sc_content_1544977421\"\r\n\t\tclass=\"sc_content sc_content_default\"><div class=\"sc_content_container\">[vc_column_text]<\/p>\n<h3>Returning Goods<\/h3>\n<p>You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:<\/p>\n<p>CASA BLANCA , Blangad Beach, P.O Blangad 680506, Thrissur Dt, Kerala<\/p>\n<p>We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a replacement without actual receipt of the Goods or proof of received return delivery.[\/vc_column_text]<\/div><\/div><!-- \/.sc_content -->[vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;2em&#8221; hide_on_mobile=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1654873419848{background-color: #f7f8f9 !important;}&#8221;][vc_column][vc_empty_space height=&#8221;2em&#8221; alter_height=&#8221;none&#8221; hide_on_mobile=&#8221;&#8221;]<div id=\"sc_content_1581318217\"\r\n\t\tclass=\"sc_content sc_content_default\"><div class=\"sc_content_container\">[vc_column_text]<\/p>\n<h3>Contact Us<\/h3>\n<p>If you have any questions about our Returns and Refunds Policy, please contact us:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span data-custom-class=\"body_text\">Phone: +91 79949 87599<\/span><\/li>\n<li><span data-custom-class=\"body_text\">Email:\u00a0sales@leparfum.in<\/span><\/li>\n<li><span data-custom-class=\"body_text\">Online contact form:\u00a0<a href=\"https:\/\/www.leparfum.in\/leonara\/contacts\/\" target=\"_blank\" rel=\"noopener\" data-custom-class=\"link\">https:\/\/www.leparfum.in\/leonara\/contacts\/<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text]<\/div><\/div><!-- \/.sc_content -->[vc_empty_space height=&#8221;2em&#8221; 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