Return and Refund Policy

HomeReturn and Refund Policy

Thank you for shopping at Leonara.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

    • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Leonara, X-194 A / Rural Apparel Park, Thrissur.
    • Goods refer to the items offered for sale on the Service.
    • Orders mean a request by You to purchase Goods from Us.
    • Service refers to the Website.
    • Website refers to Leonara, accessible from https://www.leparfum.in/leonara/
    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order any time before shipping without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 7 days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

We do not accept any return of Goods, unless there is some manufacturing defect

In order to exercise Your right of return in case of any defect, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We reserve the right to refuse returns of any merchandise that does not meet our conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

CASA BLANCA , Blangad Beach, P.O Blangad 680506, Thrissur Dt, Kerala

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a replacement without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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